one memory · many agents

The agents that run on it.

Support is live today, Books is in build — more shipping every few months, all sharing one memory underneath.

live

Support

Answers with the whole relationship in view.

wip

Books

Books kept current, without the data entry.

soon

Commitments

Every promise, caught and chased to done.

soon

Compliance

Renewals started long before anything lapses.

soon

Legal

Contracts read, indexed, watched for expiry.

soon

People

One identity per customer, vendor, teammate.

soon

Collections

Payment follow-ups in the right tone.

soon

Onboarding

Capture the process once, run it every time.

soon

Pulse

Team check-ins, blockers surfaced live.

soon

Sales Pipeline

Who we’re talking to, and what’s next.

soon

Approvals

The right question to the right person, fast.

soon

Playbooks

Capture how it’s done; the agent does it.

yours

Your company agent

Custom-built to suit your business.

worcflow·one memory — every agent gets smarter for it

support

No question falls through.

Your customers ask wherever they already reach you — the WhatsApp group, the email thread. The agent reads every message, catches the questions, and keeps a live ledger of what’s still owed, so nothing gets lost.

1

Catch

Every question a customer asks becomes a tracked item, even the ones half in Hinglish. You see what’s still open, for which customer, and who on the team owns the reply.

2

Draft

The agent writes the answer from your knowledge base, in your team’s voice, with its sources shown. Approve it, edit it, or write your own — every choice teaches it.

3

Automate

Topics the agent gets right, again and again, start answering on their own — one topic at a time, only once they’ve earned it. One wrong send steps a topic back down.

Day one you’re in the loop, approving each reply. Within weeks you’re on the loop — the agent answers the topics it’s confident in, and you handle the exceptions.

coverage

When someone’s out, nothing waits.

Priya’s on leave, so every question for her accounts routes to Rohit the moment it lands — and only for the accounts he actually covers. No handover checklist, no question sitting unread till Monday.

a named backup on every accountno reply in time → backup steps in

broadcast

Sometimes you reach out first.

A GST-filing reminder, a delivery delay, a price revision — some messages go out before anyone asks. Send to a segment of customers at a human pace, and pause mid-send the moment something looks off.

broadcastpaused
GST filing — last-date reminder
audience · P1 customers · 42
23 sent · 19 queuedpaused

analytics

See where the time goes.

Every query is tagged and timed, so the lead can see which kinds of questions eat the team’s hours — and pick the next topic worth automating.

WhatsApp and email, one customer

The group and the email thread merge into a single view of the org.

A reply clock, not a fire drill

Red when a first reply is overdue, amber when one’s due within the hour. That’s the whole signal.

It learns as you go

Every answer you approve or edit sharpens the next draft on that topic.

the compounding effect

Streamlined, all the way to scale.

Caught & surfaced
every question, across channels
Drafted for you
from your knowledge base
Proven topics automate
they answer on their own
Every SLA held
priority-based, backups in place

what your team gets

The same team, holding more.

Scale customers, not headcount

The agent absorbs the routine volume, so the same team takes on more accounts without falling behind.

Fewer customers go quiet

Faster, consistent answers keep customers happy — and satisfied customers stay.

Standardised, high-quality support

Every reply is on-policy and in your team’s voice, no matter who’s on that day.

Answers with the whole relationship in view.